Service
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“I found Owasco Audi’s service department very helpful, your courtesy driver friendly, and my overall experience at the dealership fantastic. Since buying my Audi, I have been at the service center asking questions to which the staff have been knowledgeable and friendly. Without me asking for the service that I went there for; I found it was covered to my surprise. I am new to the Audi experience and from other automotive companies I had to know what was covered and what was not. In this case, I can tell you that I feel that your team has a complete understanding of what is covered and what is not. This makes my life easier for me where I do not have to explain what is covered. I have been to your service department six times since owning my Audi and this survey was my first experience leaving my Audi in your care.”
- Dave P. -
“Just wanted to let you know how much I appreciate the awesome service I get at OWASCO Audi, your whole team and especially Jeff Watson, always make sure that the whole process of booking and taking care of my car is as painless as possible. I’ve had my car for 10 years, it still runs like a dream and I know it’s because of the great service I get at OWASCO.”
- Donna A. -
“It was outstanding and a great experience. I will use the service again.”
- Greg H. -
“We recently bought an Audi Q5 from Denise at Owasco. She has been helpful, informative and going above and beyond any car sales person I know. As an example of going beyond, she had mentioned that Audi’s are shipped in cloth coverings to protect the cars. I had asked her if she could take a pic of our car with its pyjamas on for our 5 year old son, who could believe that our new car had its own pyjamas. Denise was there that day when the car arrived and did indeed send us pictures of our brand new car in its pyjamas. My son flipped and thought it was amazing! They have also already contacted us about our first service and have taken all the guest work out of the experience. Thanks to Denise and the Owasco team for making our car buying experience a great one.”
- Vikrant S. -
“It was a pleasure dealing with Owasco and especially with Denise Ball. She is very knowledgeable of the product, pleasantly professional and fun to work with. Along with all of the above we love the A4.”
- Norman S. -
“The staff were respectful and considerate when dealing with my matter. Phone calls were returned in an appropriate amount of time. Staff were considerate and pleasant to deal with.”
- Heather B. -
“My husband and I came to the dealership knowing only one thing…that we liked the “look” of the Audi Q5. Fortunately for us, we met up with Zeion in the showroom. Very patiently, he walked us through the Audi brand with what one could definitely consider an extremely good knowledge of the product and a passion. We genuinely felt like we left feeling educated about the brand and the purchase we would ultimately make!”
- Stanley S. -
“Freddie is friendly, well-informed, and thoughtful. I will deal with him again if I buy another Audi.”
- Thomas B. -
“I experienced phenomenal customer service from the folks at Owasco Audi. I commend Fred Li, Mark and Tammy for their outstanding professionalism. Fred Li went above and beyond to get me the car of my dreams. I just picked up my car 2 days ago and couldnt be happier not only with my car but with Fred Li who made the process smooth and flawless. Thank you so much Fred!!!”
- Annmarie T.